Mobile Softphone

Install the ‘Mobyx’ app from the Google Play Store or the Apple App Store. Once installed, launch the Mobyx softphone.

QR Code Setup (Recommended)

Scan the QR code visible on the Dashboard screen of the Account Self Care Interface on the Extension Account you wish to provision.

To find the QR Code, login to your self-care portal, go to IP Centrex, click ‘Extensions’ from the left side menu, click ‘Configure’ beside the extension you wish to setup on your Mobyx App. A new screen will pop up and the QR code will be visible for you to scan using your Mobyx App.

Manual Setup

– Alternatively, specify the following parameters:

Account ID: <60> (e.g. 60020123456 for Account ID 020123456)
 Password: service password of the Account

Other Feature Codes

*67 - Hide CLI prefix: An end user can dial this code before dialing the phone number to prohibit the calling number from being displayed to the called party. This access code is available only if Hide CLI is enabled for the account.

*68 - Show CLI prefix: An end user can dial this access code before dialing the phone number to allow the calling number to be displayed to the called party. This access code is available only if Hide CLI is enabled for the account.