You can transfer a call on the Yealink SIP-T53/T53W in three ways:
- Blind Transfer: Transfer a call directly to another party without consulting.
- Semi-Attended Transfer: Transfer a call when the target phone is ringing.
- Attended Transfer: Transfer a call with prior consulting.
All three ways can be performed using either the transfer key (physical or soft), a DSS key, or a BLF key.
Transferring Calls with the Transfer Key
An active call can be transferred to a number, a local contact, a number from a call history record, or a contact from a remote phone book.
To transfer a call:
- Press
or the Transfer soft key during a call.
- Enter a phone number to transfer the call to or do one of the following:
- If you have configured a Speed Dial key, you can press it to transfer the call to its associated contact directly.
- Press the Directory soft key and select Local Directory.
Select the desired group and search for a local contact. - Press the Directory soft key and select History.
Select the desired list and select a call history record. - Press the Directory soft key and select Remote Phone Book.
Select the desired group and search for a remote contact.
- For a blind transfer – Select B Transfer or press
to complete the transfer. - For an attended/semi-attended transfer – press
or the Send soft key to dial out.- Press
or the Transfer soft key when receiving a ringback to complete a semi-attended transfer. - After the party answers the call, press
or the Transfer soft key to complete an attended transfer.
- Press
If you are using a handset, an attended/semi-attennded transfer can be completed by hanging up the handset.
You can cancel the transfer before the call is connected by pressing the Cancel soft key.