Why is my balance not $0 after paying my invoice?

Modified on Fri, 24 Nov, 2023 at 2:19 PM

Balance can be a moving target since it changes minute by minute due to call charges and other transactions on your account. For this reason, we always recommend for ease of accounting and reconciliation to just pay the invoice total that you receive from RingOffice at the start of every month. The invoice contains all transactions from the previous billing period. Any billable transactions that occurred after the close of the previous billing cycle will be added to the next monthly invoice.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article